INTRODUCTION

Please read these general Terms of Use (“Terms of Use”) carefully before using this site. These Terms of Use apply to you if (a) you are user of the Site over the age of 18 or (b) you are a parent or guardian entering into these Terms of Use on behalf of a child under the age of 18 who will be a user of the Site. If you are a parent or guardian and you provide your consent to your child’s registration or use with the site, you agree to be bound by these terms of use in respect of their use of the site.

 

TERMS

By accessing Sparkle Stories, you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

 

SITE TERMS OF USE MODIFICATIONS

Sparkle Stories may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.

 

SUBSCRIPTIONS, FEES & PAYMENTS

For paid Services, you must provide Sparkle Stories with a valid credit card to pay for such Services. You acknowledge and agree that only an adult (18 years of age or older) can enter into any transaction or subscription with respect to to such paid Services. Some Services may be available as a one-time purchase, and others can be purchased as a monthly subscription. Depending on where you transact with us and where your payment method was issued, your transaction with us may be subject to foreign exchange fees or differences in prices because of exchange rates. Sparkle Stories does not support all payment methods, currencies, or locations for payment. All applicable taxes are calculated based on the billing information you provide us at the time of purchase.

Upon sign-up for the subscription service via the Free Trial (the “Free Trial”), a new subscriber inputs contact and valid credit card information, and gives Sparkle Stories permission to place recurring charges on the credit card. Sparkle Stories utilizes Stripe.com, a secure merchant processor, to manage all subscription payment transactions with full PCI Compliance (as of November 27, 2015). Via Stripe.com, Sparkle Stories automatically bills the subscriber’s credit card each month, and for that fee, subscribers can stream 1100+ audio stories, either via the website or the Sparkle App. The subscription continues until the user chooses to cancel it. The current subscription cost is $14.99 per month. The Free Trial is only available to first time users of the subscription service.

If the payment method you use with us, such as a credit card, reaches its expiration date and you do not edit your payment method Sparkle Stories may suspend your account.

From time to time, Sparkle Stories may offer promotions or discounts on services and products available through the Site. All promotions or discounts will be subject to any additional terms specified by Sparkle Stories, and unless otherwise indicated, (i) promotions and discounts may not be combined (i.e., one promotion per order), and (ii) promotions may not be applied to the purchase of any gift cards. For subscriptions that are purchased with discounted or promotional pricing, following the expiration of the discount or promotion, the subscription will be charged at full price upon renewal.

Sparkle Stories reserves the right to change its prices and to institute new charges at any time, upon posting such new pricing on the Site, which may also be sent by email. Use of the Service by you following such notification constitutes your acceptance of any new or increased charges.

 

CANCELLATIONS

Sparkle Stories subscriptions may be cancelled at any time. The cancellation must be made before the next month’s renewal date, or the recurring subscription fee will be charged. Cancellations may be made by clicking the My Account link in the top right-hand corner of any page on the Sparkle Website. Choose "Account Info" from the Dropdown menu, and locate the "Cancel Subscription" link in the top right corner.

Cancellations may also be made by emailing us directly with the subject line “Cancellation Request”: customerservice@sparklestories.com. Cancellation requests sent after business hours will be fulfilled on the following business day. After processing your email request, we will send a reply, including confirmation of the cancellation.

 

REFUNDS

If you are unhappy with your subscription or with any Sparkle Store purchase, you may contact us at any time to see if you qualify for a refund.

All refunds will be given to the original credit card on which the purchase was made. Please allow a reasonable time for the refund to be credited to your account. Visit our Contact Us page, or email us with the subject line “Refund Request”: customerservice@sparklestories.com.

 

SITE CONTENT

You agree that the Service contains Content specifically provided by Sparkle Stories and that such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by all copyright notices, information, and restrictions contained in any Content accessed through the Service. You shall not sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, create derivative works from, or otherwise exploit any Content or third party submissions or other proprietary rights not owned by you, (i) without the consent of the respective owners or other valid right, and (ii) in any way that violates any third party right. You may, to the extent the Sites expressly authorize you to do so, download or copy the Content, and other items displayed on the Sites for download, for personal use only, provided that you maintain all copyright and other notices contained in such Content. Copying or storing of any Content for other than personal, noncommercial use is expressly prohibited without prior written permission from Sparkle Stories.

 

COPYRIGHT & TRADEMARK

Unless otherwise indicated, the Terms of Use and all Content provided by Sparkle Stories are copyright © 2018 Sparkle Stories, LLC. All rights reserved.

 

LIMITATIONS & INDEMNIFICATION

IN NO EVENT SHALL SPARKLE STORIES, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (INCLUDING, WITHOUT LIMITATION, ANY CONTENT) OR ANY PRODUCT (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), (III) FOR YOUR RELIANCE ON THE SERVICE OR PRODUCTS OR (IV) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) ONE-HUNDRED U.S. DOLLARS ($100.00). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Updated 5/14/18

Sparkle Stories