Sparkle Stories offers audio stories by subscription. Upon sign-up, a new subscriber inputs contact and credit card information, and gives Sparkle Stories permission to place recurring charges on the credit card. Sparkle Stories utilizes Stripe.com, a secure merchant processor, to manage all subscription payment transactions with full PCI Compliance (as of November 27, 2015). Via Stripe.com, Sparkle Stories automatically bills the subscriber’s credit card each month, and for that fee, subscribers can stream 875+ audio stories, either via the website or the Sparkle App. The subscription continues until the user chooses to cancel it.

The current subscription cost is $15 per month.

Sparkle is currently offering a free 10-day trial for the subscription. After the 10-day period, the regular $15/month subscription fee will be charged.

Sparkle Stories also offers single purchase items such as Story Collections and Story Series. These items are offered as mp3 downloads from the User's Order History page on the Sparkle website. All payment transactions are processed through the secure merchant processor Stripe.com.


Cancellations

Sparkle Stories subscriptions may be cancelled at any time. The cancellation must be made before the next month’s renewal date, or the recurring subscription fee will be charged.

Cancellations may be made by clicking the My Account link in the top right-hand corner of any page on the Sparkle Website. Choose "Account Info" from the Dropdown menu, and locate the "Cancel Subscription" link in the top right corner.

Note: Cancellation requests sent after business hours will be fulfilled on the following business day. After processing your email request, we will send a reply, including confirmation of the cancellation.


Refunds

If you are unhappy with your subscription or with any Sparkle Store purchase, you may contact us for a refund. All refunds will be given to the original credit card on which the purchase was made. Please allow a reasonable time for the refund to be credited to your account. Vist our Contact Us page, or email us: customerservice@sparklestories.com.

Sparkle Stories